Help & FAQ

In the event of a manufacturing defect in the product?

You must read the returns policy to know the exchange conditions, in the event of a defect on the product, it has been agreed to return.
Is there delivery outside the country?

Currently, the companies we work with only deliver to the country and a few cities specified on the delivery page. You can request out-of-country delivery from the store team via WhatsApp by providing them with information on product weight and rates for international freight forwarders who are not currently registered with the store.
I would like to order large quantities. Is there a discount?

The store offers a delivery service for large quantity orders and there is a discount of between 10-20% on certain products. You can contact us directly via the contact page and inquire about quantities.
When will the request reach me?

Depends on the shipping manager, we provide a group of shipping managers based in major cities, it usually takes 1-3 days for the order to be confirmed.
How is the goods received with Muke Cash On Delivery?

After receipt of the goods, once the object of the transaction has been delivered, the supplier provides a delivery note, which you sign after qualitative and quantitative control. Then it’s time to pay the bill. The purpose of this payment is to assure you that you risk nothing, or almost nothing, in purchasing our product despite the distance. And this even if you do not interact directly with the property or with us. This is why we have chosen ''Muke Cash On Delivery'' as our payment solution and we hope that it is also very interesting in the eyes of our buyers. So you will have the immense opportunity to only take the money out of your pocket when the product is in your hands...